Spotify outage hits thousands of users across the US
More than 15,000 US users reported Spotify issues by 10:06 a.m. ET on Tuesday, rising to 17,000 minutes later, while Anthropic's Claude was disrupted at the same time and a second global wave of reports followed.
Spotify was hit by a partial outage on Tuesday, leaving thousands of US users unable to use core features of the music streaming app.
More than 15,000 US users had reported issues with Spotify as of 10:06 a.m. ET, according to outage-tracking website Downdetector via Reuters. Six minutes later the figure had risen to more than 17,000, CNA reported, with Downdetector noting its numbers are based on user-submitted reports and the actual number affected may vary.
The trouble began at around 10 a.m. ET / 7 a.m. PT, when a wave of reports surged, according to 9to5Google. Affected users saw a “Something went wrong” error when searching for new tracks or opening playlists not downloaded to their devices. Spotify Connect was also hit, and some users reported being logged out and unable to sign back in. Ongoing music playback appeared to be the least affected feature.
Spotify’s @SpotifyStatus account on X acknowledged the disruption, saying: “We’re aware of some issues right now and are checking them out!”
Anthropic’s Claude suffered a simultaneous outage, with more than 11,000 US users reporting issues as of 10:12 a.m. ET. Anthropic said it was probing “elevated error rates” across Claude services.
Later on Tuesday, Downdetector logged a second wave of Spotify reports, peaking at 19,351 globally at around 8:04 p.m. IST against a baseline of 11, Moneycontrol reported. Of the global reports, 59 per cent related to the app, 21 per cent to audio streaming and 13 per cent to server connection.
Sources
- https://www.reuters.com/business/spotify-down-thousands-users-us-downdetector-shows-2026-09-29/
- https://www.channelnewsasia.com/business/spotify-anthropics-claude-down-some-us-users-downdetector-shows-6418981
- https://9to5google.com/2026/09/29/spotify-outage-september-2026/
- https://www.firstpost.com/tech/spotify-faces-partial-outage-as-users-report-issues-with-login-search-and-connect-14049205.html
- https://www.moneycontrol.com/technology/spotify-down-users-report-app-login-and-server-connection-issues-article-14041311.html
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